Return Policy
* Any Claims Must Be Made Within 30 Days Of When Package Is Marked Delivered *
Refund / Cancellation Policy
- If you are not 100% satisfied with your purchase, you can return your order to us within 30 days for a refund, exchange, or store credit.
- Items must be unworn, unwashed, and have original tags attached. Items must be free of stains, makeup, deodorant, or wear.
- Shipping charges are not refundable. Returns must be unworn, in the state you received them, and in the original packaging.
- We monitor returns to identify potential misuse or abuse of our return policies and reserve the right to refuse service to anyone.
- Returns are processed within 1-2 business days after your item(s) are received.
- Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email info@weivusa.com for assistance.)
RETURN INSTRUCTIONS
- Carefully repackage your items back into your shipping box along with your packing slip, and seal your package with packing tape. We recommend making a copy of your packing slip for your records.
- Adhere the enclosed address label to your return package.
- Deliver your package via your preferred shipping service. Please use a trackable/insured shipping method/carrier. Sorry, we cannot accept COD returns.
- Ship to:
WEIV -Los Angeles (RETURN)
1431 SANTEE ST
LOS ANGELES, CA 90015
* We will not be held responsible for any items that are lost during the return process.